Transport for NSW: On the Move

Advocating road safety for secondary school students

THE CHALLENGE

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THE SOLUTION

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My role

Stakeholder engagement

Heuristics

User stories

Prototyping

Wireframing

User Interface

The Challenge

NSW Transport is looking to uplift its existing website, On the Move, a road safety education website for secondary school students.

As the market continues to evolve, the client is looking to modernise its education portal, address the needs of teachers and students and improve its accessibility.

BRIEF

Existing end-users (Teachers and students) are finding it challenging to find road safety content easily.

The education portal caters from Years 7-12, with modules and activities specifically crafted per year. Resources are hidden in between pages as current information architecture does not allow ease and findability.

Improve accessibility and findability of road safety resources and activity

WIREFRAMING

The budget for this project was small and timelines were tight. It did not allow for extensive user research.

So to give context and approach design and build with an evidence-based lens, I consulted with my close contacts and friends who work in the education sector.

Through that, I was able to define key principles to shift and lift the old digital experience and highlight the relevant learning resources upfront. Educators are time poor, so speed is a priority.

Choosing your learning resources with speed and ease

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EMPOWERED SEARCH

Because there is quite a large number of activities and modules in each lesson stage, findability and searchability needs to be improved.

To redesign the IA and hierarchy, I analysed the range of activities and modules per lesson stage and categorised them into key learning themes. A natural language filter was designed to streamline search and create a seamless filtering and tagging system for teachers and students to easily find their activity and learning tasks.

Designing natural language filters and tags for resource and activity searches

DEDICATED ACTIVITY SECTIONS

We want to streamline and make the resources and activities as accessible as possible.

Each learning stage is assigned a colour to differentiate its learning modules and activities.

Governing through the principles of speed, findability and transparency, I also redesigned the each activity page and built-in a tab component where teachers and students can easily access the activity overview and download its resources and worksheets.

*Teacher’s resources won’t appear unless the user is logged in.

Clearly, defined sections to access activity overview and worksheets